Customer service is important in the Janitoral/Custdoial bussiness because it helps you get along better with a client or anywhere you work. It helps you if they have a problem and you could try to help them with their problem with great customer service.Always greet the client when they go up to you and ask if they have any problems that you could help them with always smile and have good eye contact with them so they know that they are being heard with their problem.

After hearing the client with their problem create solutions on how you could help them and empathize the client so they know that you are trying to help them with whatever they needed.Create solutions that they will like and make sure they understand what you are gonna do to help them and to see if they are ok with the solutions you came up.Once all that is done and everything is settle follow up with the client so they know that you care for them and their problem. You could follow up with them with a phone call,email, or send them coupons or deals that you have to make them feel better. If you do that they would feel appreciated and they could bring in more business to you job by telling their friends, family, or coworkers of ho good cutomer service they recieved.

Green cleaning is when you use organic or all natural products during your cleaning service. It has been proven that commercial cleaning products like bleach and fabuloso can contains harmful chemicals. Harmful chemicals can cause health problems to both the client as well as the cleaner.

It is important to offer green cleaning services to our clients because it is empathetic towards our clients who are health conscious. it also better on our overall health.

Here at IJCSA We certify our staff to be Green Cleaning Certified so that they can learn the core values that they need to provide non-toxic cleaning services to clients.

Green Cleaning is a healthy alternative and is essentially beneficial to everyone and the environment . Less chemical would lead to less exposure to harsh chemicals. you can click on the link below to find you certified Green Cleaning Professional.

https://www.ijcsa.org/Green-Cleaning-Services

  It should be a priority to keep staff informed and aware of potential hazards in any situation especially when there are risks involved such as bloodborne pathogens.  Taking precautions should be a number 1 priority. 

  Employers are responsible for the safety of staff and making sure materials are handled correctly and disposed of properly. This effects everyones safety and keeps risk of exposure down to a minimum. 

  If Osha standard practices are implemented risk of exposure will be minimized.  If exposure does happen it is the employers responsibility to follow guidelines and keep records for 3 years . 

Bloodborne pathogens safety precautions are a necessity to know about in the janitorial setting, regardless of the facility or area being cleaned. Though it is more relevant to know about in the healthcare setting, it is just as important in other settings as well. Anything could happen: an injury could happen, which could cause the need to clean up blood; a bloody nose could suddenly need to be cleaned up; the possibilities are endless. 

When considering the risk of bloodborne pathogens, though the likelihood of getting a virus is not high, the after effects of this are dangerous to anyone in the field. The effects could even be life threatening. Thus, though it is easy to say "The likelihood of contracting a virus are slim", always take proper precaution, and ensure that your staff are well trained, so that risks are mitigated. 

Not only is it important to take necessary precautions when cleaning blood, it is equally important to also effectively clean the area where there was the exposure thoroughly. It is noted in various sources that bloodborne pathogens can last on surfaces for up to one week if not dealt with accordingly. Thus, it is important to ensure that extra attention is given to areas where there may be bloodborne pathogen spills/accidents. 

   ⁷Since I  Started doing the certifications with IJCSA https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service 

 reminds me of all the things that go into running a great company. 

    One point of interest is customer service and making sure we meet our customers  needs and continously perform to a high standard of operation. 

    I look forward to utilizing everything I'm learning and growing a company with great  Staff and customers.

 Solutions to situations are available 24 hrs a day and tailored for individuals with open forums for discussion, video tutorials and more. 

   They have everyones best interest in mind in all case  Scenarios.

Life as we all know can get busy. As you are running your errands, shuttling kids to and from school activities, working late nights in the office, or moving in or out of a new house or office. You still have the responsibility of keeping up your space. Why not let a trusted professional take the cleaning of your home or office off your plate? At IJCAS you will find the perfect company for your cleaning needs. 

At IJCAS we are committed to making sure you are getting certified, professional, companies to accommodate to any task. We pride ourselves on great customer service. Every client will be heard, understood, and cared for. Making sure every concern and situation is handled with the utmost respect and a solution that will guarantee satisfaction. Take a look through our cleaning company directory (https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service) and find the perfect fit for you! 

5.6 million healthcare and janitorial workers are at risk of being exposed to bloodborne pathogens each day. These pathogens are found in human blood and cause diseases such as hepatitis B, hepatitis C, and HIV/AIDS. So it is very important to understand how to prevent exposure and the steps to take if you or another employee is exposed.   

With being in the cleaning and janitorial industry you are likely going to come across situations where you run the risk of being exposed. The most common way to become infected is when the pathogens come in contact with your mucus membrane. Blood, vomit, or any bodily fluid from another person should always be considered potentially infectious, and should be approached with the OSHA guidelines. Areas with fluids should always be clean and disinfected. Gloves and other PPE should be worn and disposed properly in labeled bags. Washing your hands immediately after taking off PPE. All equipment used must be disinfected. And if exposed to contact your supervisor and physician immediately. 

Keeping your company knowledgable on the risk of bloodborne pathogens can reduce the risk of exposure greatly. Making sure to annually go over OSHA's guidelines, training employees on how to properly handle a situation where exposure is possible, and knowing the steps to take if exposure does end up happening will help make for a clean and safe work environment for everyone.    

Looking for a professional Carpet Cleaning Services,well look no further. Come on down to IJCSA a get you a certified Carpet Cleaning Services. Feel free to click on the link below that will take you to the sight were only the best reside. https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

AS IT RELATES TO IJCSA , THE ONLY PART OF THE MOLD CLEANING AND REMEDIATION TRAINING THAT I WILL BE WALKING AWAY WITH IS KNOWING WHEN TO CALL A SUB CONTRACTOR TO PROVIDE A SERVICE FOR A LARGER JOB THAT I EITHER DO NOT HAVE THE PPE FOR OR THE EQUIPMENT TO PERFORM.

A JOB THIS LARGE COULD DEFINITELY BE DETRIMENTAL TO MY HEALTH. I WOULD BE ABLE TO REMOVE MOLD IF IT WERE IN A RESIDENTIAL SETTING LIKE IN A BATHROOM. I MOST LIKELY WILL NOT TAKE ON LARGE COMMERCIAL BUILDING MOLD JOBS.I MAKE SURE THAT I STICK WITH THE  FLOOD SERVICE DIRECTORY WHICH YOU CAN FIND BELOW. THERE YOU WILL FIND QUALIFIED SPECIALIST THE DEDICATE THEIR WORK SPECIFICALY TO MOLD REMEDIATION.

https://www.ijcsa.org/Flood-Damage-Restoration-Services

AS IT RELATES TO IJCSA , THE ONLY PART OF THE MOLD CLEANING AND REMEDIATION TRAINING THAT I WILL BE WALKING AWAY WITH IS KNOWING WHEN TO CALL A SUB CONTRACTOR TO PROVIDE A SERVICE FOR A LARGER JOB THAT I EITHER DO NOT HAVE THE PPE FOR OR THE EQUIPMENT TO PERFORM.

A JOB THIS LARGE COULD DEFINITELY BE DETRIMENTAL TO MY HEALTH. AT LEAST I WILL BE ABLE TO REPORT MOLD WHEN I SEE IT. I WOULD BE ABLE TO REMOVE MOLD IF IT WERE IN A RESIDENTIAL SETTING LIKE IN A BATHROOM. I MOST LIKELY WILL NOT TAKE ON LARGE COMMERCIAL BUILDING MOLD JOBS.