For the majority of Cleaning Professionals out there, the last thing that comes to their mind is customer service. Cleaning companies and professionals are focused on the quality of the chemicals being used to clean a clients' home, facility, etc. Cleaning companies are very careful to not use cleaning materials that can be harmful for the client. Essentially, cleaning companies are focused on delivering the service requested, but don't realize how the Customer Service experience of the client is part of this process.

When a client hires a Cleaning/Janitorial business who is certified from IJCSA.ORG not only will the client have a cleaning company that is competent in the field, but will have the best customer service. The positive experience from working with one of our certified IJCSA cleaning companies is that they will provide individualized attention, consideration and time that the client needs. 

As a cleaning professional throughout the years I have faced many challenges on carpet cleaning some of the biggest challenges I have faced are  spot removal , maintenance , and finding a trained carpet professional that can get the job done with the best results for my client . Although there are many carpet cleaning companies out there offering competitive rates has been my experience to feel a bit overwhelmed within the process . I have learned over the years cleaning is not so cut and dry anyone can pick up a cleaning tool and clean BUT to get the best guaranteed results as well as not making more of a job than you started with come from trained dedicated professionals , gaining an IJCSA Certification in Carpet Cleaning is  a great way to ensure to me personally as well as my clients that I am able to  provide the best services possible as well as  hiring the right carpet professional if the job calls for it as well as guaranteeing I can give the best referrals to my clients . 

As a cleaning professional I am planning on implementing the knowledge that I have gained from taking this IJCSA Carpet Cleaning Certification into my cleaning company by implementing new procedures I have learned from taking the course I will be able to perfect spot removal techniques , provide better preventive measures of mistakes while cleaning , give knowledgeable advice of stain prevention , wear and tear prevention , as well as give better referral leads by recommending IJCSA Certified Carpet Cleaners to my clients . 

As an employer I know it is important for myself and all employees to know the importance of bloodborne pathogens to keep all of us safe at work and at home. Bloodborne pathogens are always around us. They are easy to contract if you don't wear the proper PPE.

To always make sure we have the proper cleaning supplies and cleaning procedures to keep everyone safe. It is easy for pathogens to become airborne and stick to clothing and carry to the next room to clean or take them home with you. Not touching your face or anything else you use like your phone, food eat is very important while cleaning.

It is important that needles and other SHARPS are disposed of properly. When removing trash don't push down on it because you could make pathogens airborne and get poked by SHARPS and get in contact with bloodborne pathogens. It is important to be knowledgeable in all areas to keep everyone safe!

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When you choose to use green cleaning products, you are making a vote to protect the environment so to speak. Most ideal green cleaning products are made using sustainable manufacturing practices and naturally derived, safe, non-toxic, and biodegradable ingredients that don't negatively impact the environment.

YOU COULD SAVE MONEY.

Add some green to your pocketbook by making your own green cleaning products, or save money by buying eco-friendly all-purpose cleaners that do multiple jobs, so you won't have to purchase other products. With more and more manufacturers entering the green cleaning scene, natural products are often competitively priced with their conventional, chemical-laden counterparts, and, in some cases even cheaper.

YOU CAN MAKE CLEANING EASIER.

It's much easier to have a few products that take care of your general cleaning needs than a whole arsenal of toxic products. For example, vinegar can easily replace mold and mildew removers, window cleaners, all-purpose cleaners, toilet bowl cleaners, and more.

You can often tackle multiple cleaning jobs in your home without switching products as you clean. Plus, you don't have to worry about getting bleach stains on your clothes or accidentally mixing dangerous chemicals together as you clean when you go green.

Feel better with green cleaning products—literally. Unlike conventional cleaning products, you’ll know that what you’re using won’t harm you, your family, or your pets. Symptoms such as coughing, sneezing, skin rashes, headaches, and more may “mysteriously” disappear once you stop using toxic cleaning chemicals.

Considering many of the hazardous chemicals in conventional products are often carcinogens, neurotoxins, mutagens, teratogens, or endocrine disrupters, it is definitely worth ditching them in favor of natural green cleaning products.

We at IJCSA have professional teams than can offer you green cleaning:

Bloodborne Pathogens are microorganisms that are present in human blood and can cause diseases in humans. These pathogens enter the body through nose and mouth,and also breaks in the skin.

When these pathogens come in contact with mucus membrane infection begins. Bodily fluids such as blood, vomit,and saliva contain these pathogens. This is why OSHA design the Universal Precautions when working with these pathogens to help prevent th

If you are seeking a professional, customer service oriented service company, please visit https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service site and click on IJSCA Business Directory.  Here you will find some of the best companies we offer for all your needs.

They are versed in the best customer service practices in the industry paying close attention to your individual needs for your home or business.

Service with a smile and satisfaction to all their customers and clients! 

Getting IJCSA Green Cleaning Certified is very important for WaterPro Environmental Service, because we need training to back up our claims of being extremely environmentally friendly.  We want to help our customers gain a better understanding of the chemistry involved in cleaning products.  We have knowledge to offer and a certification to back it up.

Although I have a background in chemical engineering, the program was very informative.  I will be able to take this knowledge back to WaterPro in order to better help customers facility cleaning.  Our focus is on providing a bacteria and virus free environment.

Cleaning plans are very important, because they document the needs of the facility.  Cleaning schedules are important, because a deep clean is not needed every day, but knowing when a deep clean is needed based on usage is important to properly schedule.  However, the most important part of the program is the chemistry to us.  With TwinOxide brand disinfectant, you can use an extremely dilute chemical with no known chemical toxicity.

We have been implementing green cleaning solutions, by asking our customers important questions.  Would you want your child to use this product?  Would you want that to end up on your food?  These important questions help to show the toxicity of the chemicals people are so commonly familiar with.  In some cases it takes coming outside of your comfort zone in order to understand the needs of the job.  

We are pushing disinfection more today than ever, because biological pathogens are the next war being fought and there are ways we can protect ourselves.  Having a clean and pathogen free environment is going to be the standard from here to come.  WaterPro was here before Covid-19 and we want to help implementation of plans to prevent absentism where possible.  Being Green certified means we are doing it in a sustainable way.

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First impression are important no matter what service a company may provide to its customers. A dirty establishment immediately undermines the integrity of that company. Janitorial staff help create a comfortable environment in which to conduct business. 

Janitorial staff are often the first to recognize any problems or spills. Promptly taking care of any issues reduces the risk of injury or harm to the staff and visitors. 

Cleanliness is an integral part of decreasing the spread of bacteria that cause infection and illness. Janitorial staff provide the necessary service of promoting a healthy environment. 

       Staying healthy is a major part of life. In the cleaning industry this is extremely prevalent. Which is why it is the up-most importance for cleaning employees and staff to know the facts about bloodborne pathogens.       Because of how easy bloodborne pathogens are spread, cleaning employees must know the proper techniques of cleaning and disposal of items that may be contaminated with bloodborne pathogens, to ensure no-one or themselves gets infected. Health and safety is more than enough of a reason for cleaning employees and staff to know about bloodborne pathogens and how they are spread.