Excellent customer service is the backbone to the organizations that are members of the International Janitorial Cleaning Services Association, also known as IJCSA.  Members of the IJCSA are specialists in the area of customer service, but what does that mean?  Members who have taking the IJCSA Customer Service Certification program learn not only what it means to not only provide excellence in customer service but also subscribes to the IJCSA tenets of customer service. So, what does this mean to you, the customer?

First, IJCSA members understand the importance of being present for the client.  This takes many forms but at the core the members ensure that the client is heard, understood, and cared for in each and every transaction.  Next, the members of IJCSA are committed to listening to you, the customer, as we seek to truly understand each unique situation.  Finally, by committing to listen, empathize, clarify, and work to a satisfactory solution each member is ready to be a committed partner in meeting your cleaning and janitorial needs.  If you would like to speak to a member in your local area please check out this link https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service and find someone committed to the customer service you deserve!