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 International Janitorial Cleaning Services Association

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The importance of customer service

19 Sep 2023 2:55 PM | Deleted user

IJCSA takes pride  in providing great customer service and providing specific care to costumers needs. Customer service can make or break a business. It is absolutely necessary for a cleaning service or janitorial business to know how to do customer service properly. There must be honest communication, accommodating to specific customer needs, and outright friendly service. With customer expectations increasing, you and your business need to know how to do customer service correctly so the business can be effective and profitable. 

IJCSA company mission is to promote professionalism and respected business ethics in the janitorial and cleaning services industry. IJCSA has great communication with their clients, and if there is ever a problem, their clients know that they will work to the best of their abilities to solve this issue. Many reviews of IJCSA talk about how friendly and good at customer service they are. They will try their best to come up with a solution dedicated to their specific customer. They listen to their customers issues, empathize with the situation, and take the time and energy to effectively solve a problem.  

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