It's a primary responsibility for cleaning employees to understand and follow OSHA bloodborne pathogens training for their own safety. Any cleaning staff that handles sharps bins, biohazard waste, or other potentially contaminated objects should know how to protect themselves against exposure.

Fundamental things for cleaning teams to remember should include exposure determination, exposure control plans, the effectiveness of personal protective equipment, what to do in the event of exposure, and medical and reporting follow-up after exposure.

It's also critical for your cleaning teams to understand symptoms of bloodborne pathogen illnesses so they can determine if medical attention is required. Common exposure illnesses included HIV and Hepatitis. 

Your medical clients also want the reassurance that your cleaning teams have been properly trained in handling contaminated material. It may sound like a small thing, but clients will want to know that your employees are as educated as their own when it comes to bloodborne pathogens, especially if the client is a medical clinic or doctor’s office.

DISINFECTING CORONAVIRUS/HIV/Hepatitis B./Hepatitis C./Aids/Influenzas

We use CDC approved and EPA registered disinfectants with a broad spectrum kill claim. They are safe and food grade. All infected materials are cleaned, disinfected, and properly disposed of. Employees are fully encapsulated in personal protective equipment (PPE).

Respirator masks and face shields are worn at all times by our certified cleanup technicians. We adhere to a stringent coronavirus demobilization process for our equipment, trucks, and employees.

Disease outbreak is an extremely serious situation and we understand that the health and safety of you, your family, and employees are on the line. Don’t take any chances; call in the professionals. See our most recent posts for additional frequently asked questions on disinfecting coronavirus in your place of business or home.

WE CARE ABOUT THE SAFETY OF YOU, YOUR EMPLOYEES, YOUR BUSINESS, AND YOUR COMMUNITY

When selecting a company to provide coronavirus, mold, asbestos, microorganism remediation and disinfection services, it is imperative that you select a company, like EDA Inc., that is OSHA compliant and certified and follows all CDC guidance regarding coronavirus.

General Duty Clause, 29 USC 654, section 5(a)(1) requires that employers protect their employees from recognized hazards. 

“Each employer shall furnish to each of his employees’ employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees.”

Additionally, the coronavirus is listed as a serious health hazard and must be recorded as an occupational illness in 29 CFR 1904.5(b)(2). This means that if an employee contracts COVID-19 from another employee or through occupational exposure on a cleaning job you asked him to do, the illness is recordable on the OSHA log for that business. If it results in job restriction, days away or fatality, this is also required to be recorded. If an employer chooses to ignore or not record that incident the employer will be held responsible. If you have a cleaning company not certified or licensed in biohazard “virus” cleanup and have not done the due diligence to vet that company it is the employers’ responsibility. Insurance companies are demanding all employers find reputable cleaning companies certified in the biohazard cleanup of “viruses”. Ultimately the employer did what they could, to help stop the spread and protect their employees and by doing so protect themselves their company and their assets.

There is a requirement 29 CFR 1904.5(b)(2). to contact OSHA to actually report infections or hospitalization if it is from Coronavirus. Now more than ever if there is an infection, an OSHA and insurance investigation would follow and could result in a fine if the company did not take the necessary measures “ Disinfection practices and record keeping.” to  curb the spread. A lawyer will not be far behind. Protect your assets by implementing the steps necessary to curb the spread.

Is your carpet looking dull and dirty? Look no further then the IJCSA directory for your certified carpet cleaning company. Let a certified carpet cleaner bring their equipment and expertise to the job and bring your carpet back to life. Watch as the carpet can look better then before and improve the overall quality and life of your carpet. Browse the https://www.ijcsa.org/Carpet-Cleaning-Directory today for your next highly qualified technician. 

The members of the International Janitorial Cleaning Services Association know great customer service! We know what our customers want and we go out of our way to make them happy. Why do we know what our customers want? Because we listen, because we always try to understand and because we care. We know that a smile, a thoughtful look and a kind word will always open our customers' hearts.

We always give our best! Do not be satisfied with less! Don't be discouraged by bad customer service experiences. It exists, the perfect customer service! You too can find it among all our wonderful and dedicated members:

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

As a reputable cleaning business, it is crucial to continuously adapt and evolve to meet the ever-changing needs of our clients. One area that deserves significant attention is mold cleaning. Mold growth poses serious health risks and can damage property, making it imperative to address this issue promptly and effectively. By implementing a mold cleaning program, we can not only offer an enhanced level of service to our clients but also capitalize on the growing demand for mold remediation expertise. This proactive approach will not only ensure the well-being of our clients but also position our business as a leader in the industry.

Incorporating a mold cleaning program into our existing cleaning services will allow us to offer a comprehensive solution to our clients. The program will involve a multi-step process that begins with a thorough inspection of the property to identify the presence and extent of mold growth. Trained and certified professionals will conduct this assessment to ensure accuracy and precision. Following the assessment, our team will develop a tailored plan for mold remediation, encompassing specialized cleaning techniques, containment strategies, and the use of environmentally friendly anti-fungal solutions. This holistic approach guarantees the elimination of mold while preventing its recurrence.

Having a mold cleaning program brings several benefits to our cleaning business. Firstly, it enhances our service offerings, enabling us to cater to a broader clientele and address their specific needs. This expanded repertoire of services allows us to increase customer satisfaction and loyalty, resulting in repeat business and positive word-of-mouth recommendations. Additionally, by establishing ourselves as experts in mold remediation, we can tap into a lucrative market niche. As public awareness about the dangers of mold grows, more homeowners and businesses are seeking professional assistance, presenting a significant opportunity for growth and profitability. Moreover, a mold cleaning program reinforces our commitment to health and safety, elevating our reputation as a trustworthy and responsible cleaning company.

In conclusion, incorporating a mold cleaning program into our cleaning business is a strategic move that benefits both our clients and our company. By offering a comprehensive and specialized solution to address mold growth, we provide added value to our customers while capitalizing on a growing market demand. Embracing this initiative will not only solidify our position as a leader in the cleaning industry but also contribute to the overall well-being of the communities we serve.

Great customer service is a crucial aspect of operating a successful janitorial and cleaning service. As a business owner it is important to understand that your customers are your top priority. Your focus should be providing customers with a positive memorable experience, making sure their specific needs are met, and building long term relationships with them. 

One key to providing excellent customer service in the cleaning industry is to carefully listen to your clients. This means paying attention to their particular needs, and concerns, and working hard to meet and exceed their expectations. By responding to client feedback and staying actively engaged with them.

The most prevalent treatment and cure for blood born pathogens is prevention. Prevention will protect your employees from preventable exposure. Cleaning employees expert knowledge of blood born pathogens is necessary for the greater importance of health, safety, and exposure in the health care facility. 

1. Infection control: Healthcare facilities are prone to the spread of infectious diseases due to the presence of sick individuals, high traffic, and various types of pathogens. Effective cleaning helps reduce the risk of infections by eliminating or minimizing the presence of harmful microorganisms on surfaces, equipment, and other frequently touched areas.

2. Patient safety: Patients in healthcare facilities, particularly those with compromised immune systems or existing medical conditions, are vulnerable to infections. Thorough cleaning and disinfection help create a safe environment for patients, reducing the chances of healthcare-associated infections and improving overall patient safety.

3. Staff health: Healthcare workers are constantly exposed to various pathogens while caring for patients. Proper cleaning practices, including regular disinfection of surfaces and equipment, help protect the health and well-being of healthcare personnel, reducing the likelihood of them contracting infections and maintaining a healthy workforce.

4. Compliance with regulations: Healthcare facilities are subject to stringent regulations and guidelines regarding cleanliness and infection control. Adhering to these standards is not only necessary to maintain accreditation and licenses but also demonstrates a commitment to providing safe and quality care to patients.

5. Prevention of cross-contamination: Healthcare settings often involve the handling of different patients and diverse medical conditions. Proper cleaning practices help prevent cross-contamination, where pathogens can be transferred from one patient or area to another, minimizing the risk of spreading infections within the facility.

6. Public perception and trust: Cleanliness is an essential factor in shaping the public's perception of healthcare facilities. A clean and well-maintained environment instills confidence in patients, visitors, and the community at large. It helps build trust in the facility's ability to provide high-quality care and promotes a positive reputation.

7. Long-term cost savings: Investing in proper cleaning and maintenance can lead to long-term cost savings for healthcare facilities. By reducing the incidence of infections, facilities can avoid the additional expenses associated with treating healthcare-associated infections, readmissions, and legal liabilities.

In summary, proper cleaning of healthcare facilities is crucial for infection control, patient safety, staff health, regulatory compliance, prevention of cross-contamination, public perception, and long-term cost savings. It plays a vital role in maintaining a safe and healthy environment for patients, healthcare workers, and the overall community.

At the International Janitorial Cleaning Services Association (IJCSA), we believe that outstanding customer service is the cornerstone of a successful janitorial or cleaning service. Our members are committed to providing top-notch service that goes beyond expectations, ensuring that every client receives a pristine and welcoming environment. With a dedication to excellence and a customer-centric approach, IJCSA members prioritize the needs and satisfaction of their clients, making them the epitome of great customer service.

When you choose an IJCSA member, you're selecting a partner who understands the importance of putting customers first. Our members have cultivated a reputation for their unwavering commitment to professionalism, reliability, and attention to detail. They possess the skills, expertise, and state-of-the-art equipment necessary to tackle any cleaning challenge, transforming even the most neglected spaces into sparkling havens.

With great customer service as their priority, IJCSA members take the time to understand your unique requirements, ensuring that every cleaning solution is tailored to your specific needs. Whether it's a commercial facility, a medical office, or a residential property, IJCSA members demonstrate an exceptional level of care and responsiveness. From the initial consultation to the final walk-through, they engage in open communication, providing regular updates and addressing any concerns promptly.

We invite you to experience the superior customer service offered by IJCSA members. By visiting the IJCSA Business Directory, you gain access to a wide array of reputable cleaning professionals who are passionate about delivering exceptional results. Embrace the difference that great customer service can make and let an IJCSA member transform your space into a spotless sanctuary. Trust in the power of IJCSA's commitment to customer satisfaction and discover the cleaning service you've been searching for.

Visit the IJCSA Business Directory today and find your perfect match 

Companies that are apart of the IJCSA (International Janitorial Cleaning Services Association), understand that exceptional customer service is the backbone of any successful janitorial or cleaning service. We take great pride in going above and beyond to meet and exceed our clients' expectations, ensuring that their spaces are not only clean but also leave a lasting impression. With our commitment to excellence, attention to detail, and a team of highly skilled professionals, we deliver a level of customer service that sets us apart from the competition.

First and foremost, great customer service means listening to our clients' needs. We take the time to understand their specific requirements, preferences, and any concerns they may have. Our dedicated team then customizes a cleaning plan tailored to their unique needs, ensuring that every nook and cranny is taken care of. From commercial offices and medical facilities to educational institutions and retail spaces, our versatile services cater to a wide range of industries.

Secondly, communication plays a pivotal role in our approach to customer service. We maintain open lines of communication, allowing clients to reach out to us anytime with questions, feedback, or additional requests. Our friendly and responsive staff are always available to address any concerns promptly, ensuring that our clients feel heard and valued. By fostering strong relationships and a proactive approach to communication, we strive to create a seamless experience that instills trust and confidence in our services.

Furthermore, our commitment to excellence is reflected in the caliber of our team members. Every member of IJCSA is extensively trained, highly skilled, and dedicated to delivering exceptional results. We prioritize professionalism, reliability, and integrity in every aspect of our service. Our team uses the latest industry-leading equipment and eco-friendly cleaning products, ensuring both efficacy and sustainability.

In conclusion, at IJCSA, great customer service goes beyond the ordinary. It means attentiveness, personalized care, and a relentless commitment to exceeding expectations. Whether you require routine cleaning, deep sanitation, or specialized services, we are the premier choice for all your janitorial and cleaning needs. Experience the IJCSA difference today and discover the true meaning of exceptional customer service.