Here at IJCSA We offer special services, carried out by qualified specialists. One of those services are Green Cleaning which is performing a cleaning using natural or organic cleaning products. If you would like to have a non-toxic cleaning we do offer a list of qualified cleaning specialist that can help you. please click on the link below to find your green cleaner,

https://www.ijcsa.org/Green-Cleaning-Services

Green cleaning is when you use organic or all natural products during your cleaning service. It has been proven that commercial cleaning products like bleach and fabuloso can contains harmful chemicals. it can cause health problems to both the client as well as the cleaner.

It is important to offer green cleaning services to our clients because it is empathetic towards our clients who are health conscious. it also better on our overall health.

  Customer service plays an important role at S and J Construction and Cleaning LLC, We put our customer's desires and requirements at the forefronts of our minds when we are servicing a cleaning job. At IJCSA They set the standard for elite customer service and your satisfaction is always guaranteed.

You can use the link: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service, which is the business directory here at IJCSA in order for you to find a certified cleaning professional that will put your needs first and provide grade A customer service for your next cleaning job.

Here at IJCSA we make sure that our customers are happy with our service. We provide extensive customer service training to all our employees. We love to ensure when our employees come in contact with our customers they great with a smile

on their face, give eye contact, and give the customer comment.

If any issue arise we ensure that we follow up with the clients to make sure they are satisfied with our solution. If not we take the necessary action. When taking the action it is our responsibility to make sure that customers are satisfied with the service.

Its very important for employees and managers to understand the importance of dealing with blood in any job.

The importance of making sure you are dealing with each incident in the correct manner and knowing how to dispose it.

Having that knowledge and education allows you to prevent anyone in the work place getting ill and it keeps you in compliance with OSHA regulations.

Bloodborne Pathogen's play an important role in society and is a probable cause for concern in a wide variety of professional businesses. Cleaning staff do fall under the umbrella of professional groups that need to pay attention to and be properly trained and informed about Bloodborne Pathogen's. Anything that can cause disease and kill you is important and necessary to get under control. It is important to avoid disease and it is important to prevent it.

Cleaning Services staff are at risk daily to exposure of Bloodborne Pathogens because they clean homes of human people that bleed, spit and could potentially have medical equipment in their home. Commercial Janitorial staff are also at risk because they work in areas of much higher concentration and high traffic areas pose a greater risk of exposure. People a used to thinking only about the risks of hospitals and medical facilities when the truth is anywhere there are humans is a risky place.

   HBV, HEb B, HIV and Aids are all very serious bloodborne diseases. you cannot tell that someone is infected just by looking at them. Treating all visible blood or body fluids as is it were contaminated is an executive decision that can save millions of people from disease spread through fluids. cleaners should where PPE and be aware of their surroundings when they clean. It is not every day that they will come in direct contact with a bloodborne pathogen, however they should always be prepared to say the least.

"How You Can Implement Medical Cleaning Practices Into Other Residential & Commercial Cleaning Situations"

Medical cleaning practices tend to have the greatest and most effective processes to ensure germs and viruses are handled appropriately. The protocols in place ensure there is no cross-contamination and ensure that all surfaces are cleaned adequately. Medical cleaning is very important in any medical facility and the processes in place are important to save lives. The practices of medical cleaning can be implemented to any facility to ensure the most effective disinfection processes are completed. 

The cleaning of medical facilities differs greatly from residential and other commercial cleaning facilities. There are specific guidelines and protocols that cleaners must follow to ensure appropriate disinfection. Implementing these cleaning practices in other facilities can improve the cleanliness and prevent the spread of diseases. Germs in offices and homes can be as deadly as the germs found in healthcare facilities and should be taken seriously. 

The cleaning of medical facilities requires specific cleaning supplies. These supplies ensure that germs and viruses are killed and prevent the spread of disease. Cross-contamination in any facility can be a major issue. Bringing bathroom germs to an eating area is very dangerous. Utilizing medical cleaning practices and supplies will help prevent that. It will also ensure that bacteria in any location will be handled accordingly. 

Medical cleaning practices should not only be used in cleaning facilities. These practices can help prevent the spread of germs in any facility and cleaning should be taken seriously. With appropriate cleaning practices and protocols, the cleanliness of medical facility can be achieved in other facilities as well. 

Let me just start by saying that the health an safety of everyone is very important in any workplace. Any work environment you go have safety precautions ,rules and regulations that you must abide by when commencing or daily tasks. But according to OSHA safety standards  laws, rules, and regulations pertaining to bloodborne pathogens OSHA recommends us to equipped ourselves with the Personal Protective Equipment also known as PPE.

Cleaning staff and employees have the right to know what they are up against in any work environment, Because in life it is totally dangerous to go in to an situation unequipped or not know important details that can save your life.So it is important for the staff, and the employees to have the acquired knowledge, and skills needed especially in any area that has anything to do with bloodborne pathogens.

In Conclusion,  when you are considering the importance of cleaning staff and employees having the knowledge of bloodborne pathogens, the safety rules and regulations of OSHA it is absolutely essentially necessary for every staff member and employee to be trained, so that they can be protected against an bloodborne pathogens. When you think of your cleaning staff an employees you should only be thinking of one thing and one thing only there health an safety, because a happy cleaning staff and employee is a very happy an successful life.

Customer service in the cleaning industry is quite unique. It means first and foremost, as the training video had mentioned, understanding your customers. This means, from a cleaning perspective, understanding the exact scope of what your customer is looking for to ensure the customer is satisfied. The second key, as mentioned in the customer service training video, is asking and receiving feedback on the cleaning. This is a very important aspect. Instead of waiting on customers to potentially complain about a cleaning issue, it is important to be proactive and seek feedback consistently to ensure that you are ahead of any potential issues.

After reviewing the IJCSA Member Directory, I saw a couple companies that did a wonderful job of garnering feedback from their customers. The first company was JEROCA Cleaning. Based on their website, not only did they have an easy avenue for both current and potential future clients to contact them and send feedback, but they also displayed a few happy customer testimonials on their website. The second company that stuck out to me was South Florida Cleaning Concepts. Much like JEROCA Cleaning, feedback and positive testimonials were easy to find on the site. They also did a wonderful job of displaying their services and providing certain guarantees to the customer. 

One thing my company implemented which proved to be very successful was to leave a QR code after each clean at each facility. This allows staff to walk in the next day, and if they see any spots that were potentially missed, to scan the QR code and leave feedback for our staff. This has proven to leave complete transparency between the customer and the ownership of the company. I then reach out specifically to each account to ensure that the customer feels heard and their concern is addressed.  

My name is Javier Velez Romero and I have been a member of IJCSA since 2017...

Freaking the benefits of my first Master's Certification was at first difficult because I needed to gain experience merging it with my other certifications in job interviews and resume making,etc.

Ever since then, I started reaching out to services at different places and companies that dealt first with showing off My Resume as a strong asset, filled with detailed job experience highlighting all the  skills and training ,learned soft skills(critical thinking...) and hard skills(hands on training).

Along with the IJCSA Certification I carried along NYC Green Cleaning Certificates,OSHA Environmental Services Specialist,OSHA Construction Safety ,EPA and even Fumigation 7b , I relied on past work training experience. I met many others along the way that I had to take an immediate likening to;  to relate with on our general mission and purpose, seeking work experience and employment.

The lingo and jargon, terms in the cleaning industry flowed on ever and ever forth along with training. The because of why proper PPE Gear all that we were advised and warned about happened just like it said in the training videos.

I stay thankful to the IJCSA for providing me with my educational needs.