Carpet cleaning is a must in order to compete with other cleaning companies in the area. Implementing it would be very beneficial when working with our customers because it can either be offered as an add-on service or as part of closing a deal by including a once or twice per year carpet cleaning to the contract.

Janitorial Cleaning Professionals is committed to overall customer satisfaction so we clean and also offer additional services such as window cleaning and floor care. This usually works for both the customer and the business. By adding a certification to it would be really beneficial when advertising my company and trying to get customers. It would validate the fact that we always strive for the best and that is what makes us professionals!

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In this life time when everything polluted and more and more people get allergies our company CleaningUpNow LLC started all Green. Why? Because we care. We care about people ... we care about our pets... and we care about our nature. Our company uses Eco friendly products based on essential oils. They do an excellent job. They clean without any harm to anybody or anything and your place would smell amazing too. Perhaps the most compelling reason to use green cleaners is to keep potent toxins out of your home. Adding all-natural, organic essential oils to your cleaning concoctions can add wonderful scents to your housekeeping endeavors. Some—such as lavender, peppermint, eucalyptus, lemongrass, and tea tree oils—also may have antibacterial, anti fungal, or insect-repelling properties. lets take care of our environment starting from us. Find us here http://www.ijcsa.org/Green-Cleaning-Services

I started out cleaning 5 years ago.  I did it to supplement income but as I got further into it and started researching cleaning techniques and strategies, green cleaning always came up.  I felt strongly about it with houses that had new babies and small children.  But also as a cleaner I am exposed to the chemicals 3-4 times a day with the different jobs I do.  I am in the process of becoming more legit and not a trunk slammer and I was amazed by the MSDS size I have for the cleaning chemicals I used. 

Therefore I am slowly switching out chemicals as they run out.  I have started with using Simple Green.  I also have had to switch cleaning suppliers as one company discouraged me from using green products saying they don't carry them because they don't work. 

I will now clean everything using green cleaning techniques and you can find my service located here in the Green Cleaning Directory. 

IJCSA's Green Certified members are all environmental friendly and are fully trained on the use of Green products in their services.  To find a Green Certified Company in your area, click here:   Green Cleaning Service Directory

Green Cleaning has a myriad of benefits for both the client and business sides in every transaction.  Not only are products used less harmful to the body and environment, it offers substantial savings to those "Green" businesses that is in turn passed on to the client.  Everyone wins.

As a result, Amaze Clean is a fully green company and has committed to using only the products that have been green certified (no harsh or harmful chemicals).  In many instances, we use natural  ingredients.  An example is a vinegar and baking soda solution that is used as an all-purpose cleaner to deodorize and disinfect surfaces.  Other all-natural solutions are used, such as water and baking soda for grout cleaning.  All in all, helping the environment and the economy is a priority at Amaze Clean, and we are proud to be green.

Find our business and other professional members in the IJCSA Green Cleaning Directory

Customers are people, too!

At IJCSA we are learning that customer satisfaction is the most important part of the business. In order to keep the customer's business, we as business owners need to do several things to make the customers experience with our company the best they have ever had.

To gain excellence in Janitorial Cleaning, we must master customer service which is what IJCSA trains us to do. A few keys to good customer service are -

1) Listening to the customer to find out exactly what they think makes a building clean and well-maintained. Every customer and facility is uniquely different.

2) Documenting/Remembering key elements about their industry, facility and even the individual themselves to help the contractor to meet and exceed that particular customer's needs.

3) Continually maintaining open communication so that concerns/problems are identified and resolved quickly before the customer considers looking elsewhere for excellent service.

As Cleaning and Janitorial Business owners we are gaining the training and knowledge thru IJCSA  to succeed in having completely satisfied customers!

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     Whether you have been in the cleaning business for decades, or are new altogether, there is one thing that will not change: the importance that a customer will hold regarding the happiness and success in this business.  They are the life-blood of your career choice, they drive your continued development and economy. So it is almost imperative for you to make it a priority to keep them satisfied, to ensure yourself many years of continued success.    

     With this said, there is no guarantee that every customer will be a happy and complaisant one.  But realize that the service that you provide is not only hinged upon providing a beautiful, clean environment - but also to establish a relationship with your customers who were willing to place trust and confidence in your ability to deliver your services. This is why IJCSA is a great place to show others how invested you are into your business and community. Take the time to hear them out, the good and bad, and allow yourself to extend a hand to help them, so they can help you grow in the the direction that is necessary.   After all they are the judges who will establish your reputation. Wouldn't it be in your best interest for them to be pleased?

Find A Cleaning Service Here That Is Dedicated To 100% Customer Satisfaction

Hello everyone. I am Katherine from Norfolk. VA and started cleaning buseness last year. As 3-4 months passed I noticed how my health  condition had worsen. Tearing eyes, running nose,  skin redness. That's a reason I have decided to enrich my knowledge of eco friendly cleaning management. That saves me and all my customers from health issues. 

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What separates the members of IJCSA.org is the willingness to stay current and educated so that customers are serviced with excellence! The IJCSA Customer Service Certificate Program is not only for Managers and Owners, but their teams as well. When you invest in your team, you invest in providing world class customer service. Customer service training is an investment. 

Our customers are our greatest asset. IJCSA builds relationships, trains at expert levels to be detailed and consistent, and focuses on making peoples lives better!

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As my knowledge of green cleaning grows I will implement it into my business practice. Currently all of my chemicals and products are purchased without a single thought about being toxic or harmful to the environment. When asked about using a product to clean the hard water strains from a shower door that wasn't toxic I realized the need to educate myself.

I will now search for products that are eco friendly and useful. I intend to become aware of the product offered by my current supplier. I will educate my employee's along with my customers of this change.

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