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 International Janitorial Cleaning Services Association

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Customer Service

28 Aug 2020 11:23 AM | Deleted user

Customer service is as much a part of our job as cleaning service. If we don't know how to speak to our clients with confidence, expertise and compassion, we're doomed before we start. People want to trust us, to be assured that we know what we're doing and can be trusted in their space. 

The members of IJCSA have been through extensive training, so that we are able to provide absolute professionalism. Rest assured that we will not only provide a thorough cleaning, but that we are educated in which products to use on specific surfaces or in unique cases. We have a network at our fingertips, so if I can't answer a question or provide a service, I will find someone who can. 

Customer service isn't about knowing everything. It's about assuring the customer that they can put their trust in you. 

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