As we use everyday cleaning products we know they contain harmful chemicals that we may not be aware of.  We use cleaning products that will make our homes and businesses cleaner, more sterile, smell better and with the goal of removing germs, viruses and bacteria.  During this process we inhale toxic chemicals and expose everyone from employees, cleaning staff and visitors to the business to these toxic chemicals too.

     For these reasons Green Cleaning Products have become part of our mainstream culture.  Green Cleaning with a focus of using green janitorial supplies and Green Cleaning Products began in the mid 1980's and still gaining strong momentum in this growing cleaning industry today.  What started originally as tips passed between housekeepers and family members has become a real and concise science.  It makes full sense that the use of Green Products to clean homes and residences has now moved into the process of commercial cleaning companies.  The chemicals found in everyday cleaning chemicals can have many negative effects, like contributing to asthma, cancer, and increased birth defects, according to the EVIRONMENTAL WORKING GROUP'S (EWG).  This negative impact of the current everyday cleaning chemicals has caused a necessity for Green Cleaning Products and the increasing popularity of "being green" has caused many companies to see this as an opportunity to capitalize on its popularity. 

     In an ideal world, we would easily be able to tell which chemicals are toxic and which ones are better for people and the environment.  In the real world though, assessing cleaning products so that you can make good decisions is not always easy.  The reason why its not always easy is due for two main reasons:

1.  GREEN WASHING is rampant in the green cleaning product field.  Countless of have vague marketing terms such as "Eco-Friendly"  or "Natural".  These are so meaningless that even the Federal Trade Commission (FTC) has issued guidance against making general environmental benefits claims. 

2.  To fully evaluate a product, you need to know all the ingredients and how they might interact with each other.  Many companies do not fully disclose their ingredients, which makes evaluation about the health and environmental impacts difficult.  Even if the company did disclose all ingredients, you would have to be knowledgeable about the chemicals to understand how they interact.  This is why it's better to look at independent,   Third-Party data when making decisions about Green Cleaning Products that we will use.  

     When considering using Green Cleaning Products it is best to see if they fall under the common Third-Party Certifications in the Cleaning Industry which they are:

1.  GREEN SEAL- the original Green Cleaning Certification, which is has been in use since 1989.  Green Seal Certification includes the evaluation of the entire life cycle of the product, and meets Independent International Standards.  

2.  SAFER CHOICE- the EPA's own certification that ensures that products "contain only the safest possible ingredients."

3.  ECOLOGO- a certification issued by Underwriters Laboratories (UL), a company with over 100 years experience in developing safety standards.  Both Green Seal and UL are members of the GLOBAL ECOLABEL NETWORK, an international nonprofit organization that works with certifying organizations to ensure the certification standards are published and transparent, that they address multiple criteria, and that they look at the life cycle of a product.   Retrieved from: http://www.cultivatingcapital.com

     Products that do not have Third-Party Certifications, there is two reputable resources we can use to gain knowledge about cleaning products: 

1.  GOODGUIDE- a database of over 210,000 personal care and household products that are rated according to health, environment and society.  GOODGUIDE was started by a UC Berkley professor in 2007 and acquired by UL in 2011.  

2.  ENVIRONMENTAL WORKING GROUP(EWG)- a nonprofit organization that provides a comprehensive Guide To Healthy Cleaning that rates more than 2,000 products based on containing ingredients that are known to cause health problems ranging from asthma to cancer.  

     Clearly we can see that using Green Products are safer for the ones using them to clean and Green Products are obviously good for the environment.  As we use green products to clean and maintain the cleanliness and sanitation of homes and businesses we will lessen pollution, health problems, save water, petroleum and trees.  Additionally the clean environment can improve efficiency of employees and a clean, sanitary environment is much easier to work in.  So by using Green Products instead of everyday toxic cleaning chemicals we are providing a solution in saving our planet and ourselves. 

For a Green Cleaning Certified Company go to:

https://ijcsa.org/Green-Cleaning-Services   

It is critical that Healthcare facilities be properly cleaned, especially now that we are dealing with the Covid-19 pandemic.

Due to people who are sick and possibly contagious, healthcare facilities are subject to large amounts of germs and bacteria that can easily be spread to other patients as well as staff working in the building. Also, since procedures may be performed in the facility that can release bloodborne pathogens, the proper cleaning of these buildings is vital to the health and well being of all who use the facility.

Cleaners need to be properly trained in the procedures necessary to eliminating bacteria, germs and pathogens that can endanger staff and patients in the facility. IJCSA cleaners who have taken the proper courses offered by the association are knowledgeable in how to correctly clean medical facilities, therefore it's imperative to search the IJCSA Janitorial Service Directory to find a certified cleaner.

According to the CDC, over one million Americans are infected with HIV. There are around 65 cases of HIV infection occurring from occupational exposure each year. Around 8,700 health care workers are infected with Hep. B each year and around 200 of those health care workers die from Hep. B each year. One milliliter of blood can contain one hundred million infectious doses of Hep. B. These are just a few facts that emphasize the immense importance of education and bloodborne pathogen infection prevention protocols.

It is our duty as employers to inform our staff of the risks of bloodborne pathogen infection and to educate them on prevention.  This protects them and anyone else they may come into contact with. Part of this standard will include a written exposure plan that is updated regularly and provided to employees upon request. Another part is providing all personal protective equipment an employee will need to prevent their exposure to any contamination. Lastly, continued education and updated training will be mandatory for all staff and supervisors.

An uneducated or careless professional could put themselves and others at risk. Training is vitally important and that is why OSHA adopted Universal Precautions in their Bloodborne Standard. We must recognize that blood and certain bodily fluids from all patients is potentially infectious and precautions must be taken. 

So how clean is your house?  I bet exceptionally clean. Being a cleaning specialist means more than keeping your home safe, but your work environment as well.  Working in the healthcare setting means there are additional variables which go into the cleaning.  One is Bloodborne Pathogens.

We want to make sure we do not carry such a thing home.  Keeping yourself prepared with PPE and knowing symptoms of certain diseases will mean you can stay safe.

We should follow all CDC protocols as well as our facility's individual protocols.  Keeping in line with protocols means fewer instances of disease.

Bloodborne pathogens are invisible to the human eye, so it's easy to dismiss the threat they pose to people and become careless while handling bio-hazardous waste.  

It is extremely important for every cleaning crew member to know about the bloodborne pathogens, controls and precautions, such as signs and labels, segregation of waste, special container, PPE, and universal precautions for their own safety and for the safety of clients as well. 

As employers we need to educate our cleaning crews on the seriousness of those microorganisms and stress the importance of following the universal precautions and using personal protective equipment properly to keep themselves and people around them out of harm's way.

Every cleaning employee should receive training on BPP to acquire the necessary knowledge on how to stay safe and not to spread those microorganisms while handling bio-hazardous materials.

Find Professional Certified Cleaning Companies Here

     Customer service is the support you offer your customers, before and after they buy and use your products or service. That helps them have an easy   and enjoyable experience with you. Before we just touch the customers by the phone or email. Right now we can reach the customers feedback with phone, e-mail, text message, mail, social media.  are

     The most important customer service skills 

- Respect the customers. 

- Should be patient

- Self control

- Attentiveness and Empathy

- Communication skills and Responsibility

- S.E.C are really important too. Smile, Eye contact, and Comment

- and last part is solve the problem.

     IJCSA's all information and all course is really helpful. thank you ijcsa.

The difference between good companies and great companies is the way they treat their clients. How they treat their clients is a reflection of how they operate the overall business. Here at Florus Services Company we train all our employees to treat each client as if they were our only client and based on the Customer Service certification at IJCSA.

By applying the 7 essentials to excellent customer service, we always leave clients satisfied by listening and fully understanding their needs so we can take care of them. We do all this with a smile while maintaining eye contact and commenting on on a related topic in order to relieve some of the tension if there is an issue. This helps us empathize with them so we can see things from their perspective which makes solving the problems and creating solutions easier. Once we do this, clarifying the situation and following up ensure that the client is fully satisfied with the results.

The IJCSA offers a wide variety of training and certifications that ensure each member fully understands the quality of service that is expected of them throughout the industry. In fact, IJCSA sets the standard in many cases! Florus Services Company chose IJCSA because of its long history for training industry professionals and commitment to making cleaning organizations better than the rest. 

The importance of knowing what Bloodborne Pathogens are and how to not expose yourself to them in the work place is essential to your health.

The first thing that  is recommeneded for you to check out your companies Written Exposure Control Plan, this way you will know what they expect and you can use it as a guide to insure your saftey and the saftey of others if your exposed to bloodborne pathogens.

  It is important that all employees are educated on what  bloodborne pathogens are so that they can enable safe working conditions by taking precautions upon coming into contact with them.

Bloodborne Pathogens are pathogen microoganisms that are present in human blood and can cause disease in humans. These pathogens include but are not limited too are Hep B and HIV.

Wearing PPE gear is one of many ways to insure the safety of your self and others, when dealing with these types of Cleanups.

Being prepared and making the asumption that all fludids are potential bloodborne pathogens will keep you safer and on your toes so that you stay de contaminated.

Staying knowledgeable of these pathogens and how to safely dispose of them you will continue to keep one another safe, as well as get called to more worksites that will need your companies expertise in the decontamination of Bloodborne Pathogens.

Not only will it give you  an up on other companies in your area,it will set you apart and you will be recommended more.

Since they are updated yearly it is best to stay in the know so that you don't violate federal laws and you are aware of any changes to the process.

     We all live in a time where a World Pandemic (COVID 19) has affected our daily lives and our health status is at a high risk of being exposed to it.  Janitors and Janitorial staff are now more then ever very important to our daily lives.  Whether we go to the supermarket, school, college, hair salons, barber shops, office or where ever.  We all are at risk!  So being properly trained is crucial for Janitors and Janitorial staff because the health and safety of our customers is crucial in stopping the advancement of this Global Pandemic.  

     The importance of Janitors and Janitorial staff is critical to keeping buildings sanitized and by making sure that sanitary standards are followed closely by being acceptable and safe for those using the building on a daily bases.  The effectiveness of daily operations of the building lies heavily on the Janitor and Janitorial staff by making sure that Cleaning Industry Standards are followed correctly in every aspect of the buildings cleaning requirements.

     A Janitor and Janitorial staff has to have good communication with the public because after all the public is the customer.  Everything a Janitor or Janitorial staff does must be done professionally from picking up trash, wiping up spills, mopping floors, to cleaning offices, hallways and even restrooms.   Every task a Janitor or Janitorial staff does must be done with the publics safety in mind and making sure a clean environment is the goal in order to have a fighting chance in defeating this Global Pandemic.

     For Professional Janitorial services visit:

http://ijcsa.org/janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

With the world we live in today and all the life threatening disease's coming to light we should all be concerned with the handling and cleaning up of all bodily fluids. With the proper training of myself and staff we will help eliminate the spread of such diseases's. 

It is important to be aware of the symptoms of blood borne disease's that may be life threatening. It is also important to be sure that only properly trained individuals are handling any fluids that could be contaminated. This will also help to control the spread of infectious disease. 

It is everyone's job to help educate each other on the proper handling and training to avoid spread and exposure of such pathogens. Together we can keep exposure to a minimum with knowledge and education.