Customer service sets apart great companies from mediocre companies. Hearing out the customer, understanding them, and caring for them are important aspects to assisting a customer. At SEG we start off an interaction with a smile, eye contact, and then a comment to let them know that we are listening. IJCSA provides the best training to members of the IJCSA community in knowing how to assist customers. This training is spread out to all members and at the end we are certified to create solutions to ours clients' issues.
Here at IJCSA, members are provided with the best training. When a customer calls in with an issue, IJCSA members are certified to assist their needs. Members listen, empathize, understand, and find solutions for their clients. At the end, when the client is happy to have been provided the best service, our job is still not done. We at IJCSA go above and beyond and continue to follow up with the customer to see if they are still satisfied with the service. That is why members of the IJCSA community separate themselves from the rest to become great companies. To get in contact with other great companies at IJCSA, visit IJCSA Business Directory or www.ijcsa.org