International Janitorial Cleaning Services Association

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A customer is for life

15 Oct 2020 10:22 AM | Yonelis Fernandez

Think long term – A customer is for life

Customer service is importance to your business because it's retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews. Customer service has an impact on both existing customers and potential customers, the success of the business depends on good service. It is important to develop stable relationships with clients. Think long term – A customer is for life. Listen to the customer and solve their needs will make the customer loyal to your business.

Good Luck!


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