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International Janitorial Cleaning Services Association

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  • 15 Feb 2020 3:19 PM | Deleted user

    How You Can Implement Medical Cleaning Practices Into Other Residential & Commercial Cleaning Situations

    Medical cleaning practices can and should be adopted by both residential and commercial cleaning companies.  Having a standardized why of conducting business operations make it easier to identify when issues occur that need addressing.  If or when a change needs to be made it is easier to make one change than to figure the individual nuance of each individual specialist, team, or group.

    A residential or commercial cleaning company does not want to knowingly become a contributor to the spread of infectious matter.  This can occur by not sanitizing or disinfecting while cleaning.  Also, by not disinfecting equipment and/or materials used to clean (mop heads, mop/broom handles, bucket, caddy, etc.)

    Following specific guidelines for handing biohazardous material and trash removal.  All staff needs to be trained and very familiar with the proper way to handle biohazardous material (blood, urine, feces, vomit, etc)

    Medical, Residential, and Commercial cleaning companies need to be aware that staff members may be allergic to certain materials (latex, hand sanitizer, or certain soaps or detergents.

    https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

    1.     Standardization of procedures:

    a.      Require cleaning specialist to wear personal protective equipment (such as, gloves and non-slip/skid shoes).  Have eye goggles, face mask, and gown available on the cart. (Free to employee)

    b.     Method of cleaning will differ because generally with Medical cleaning an individual has a specific area, rooms or floor to be responsible.  Commercial and residential cleaners can vary from individual to team to zone to specialty cleaners, but the way they clean/operate can be standardized

    2.     Infection control:

    a.      Medical, Residential and Commercial cleaning specialist should all follow the same procedures when comes to infection control.

    b.     All restrooms, bathrooms should be disinfected during each site visit.  The disinfecting should follow the procedures listed on the container for the dilution ratio, the amount time before drying, and where not to use.

    c.      In all kitchens, breakrooms, and lounges the following should be disinfected, when possible, flooring, outside of the microwave, refrigerator, cabinet doors, cabinet draws, toaster, countertops, and light switches.

    d.     Also, disinfecting equipment and/or materials used to clean (mop heads, mop/broom handles, bucket, caddy, etc.)

    3.     Medical, Residential, and Commercial need to know how to handle and dispose of biohazardous materials.  Biohazardous materials should only be disposed in specific container marked/labeled as such.  In addition, all staff need to know and be able to administer the necessary steps in case of a SHARP puncture or cut of the skin or splash to face, eyes, nose or mouth. Follow the following steps:

    a.      Wash needle-stick and cuts with thoroughly with soap and water.

    b.     Flush splashes to the nose, mouth, or skin with water.

    c.      Irrigate eyes with clean water, saline, or sterile irrigates.

    d.     Immediately, report the incident to your supervisor.

    e.      Seek medical treatment immediately.

    4.     Medical, Residential, and Commercial cleaning companies need to provide sensitive to their staffs needs, by providing alternatives, such as:

    a.      Nitrile instead of latex gloves

    b.     Gloves with or without powder

    c.      Sanitizer instead of soap or vice versa

    By implementing processes, the cleaning industry worldwide can make a tremendous impact on reducing healthcare, business, and residential related transfer of infectious matter.

    https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

  • 15 Feb 2020 10:30 AM | Alfred Trippeter

    Trippeter Property Services will implement the following Mold remediation methods by ensuring all technicians and managers are properly trained on customer service, safety precautions, proper remediation methods. 

    Prior to addressing mold special focus will be taken to assess customers concerns as well as inspect affected areas to determine the scope of work as best possible. Customers will be asked some of the following questions and inspectors should look out for and be able to answer these questions as well:

    • Do you have or notice any odors?
    • Is anyone reporting health problems in the location?
    • Has there been any recent changes to the building or damage?
    • Are you aware of any leaks or standing water?
    • If there is a wet area, how long has it been wet? 
    • What is the sqft of the area affected?
    • What type of material is affected? (i.e. Drywall, insulation, carpet, air ducts, etc.)
    Following the onsite inspection, a mold remediation manager will be assigned depending on the size of the damage. All employees will use the proper Personal Protective Equipment (PPE) designated for the job. Based on the size and type of damage, the method of remediation will be determined and used. All methods used will be aligned with agreed upon standards and steps outlined by the IJCSA, EPA, IICRC, and OSHA.


  • 15 Feb 2020 9:05 AM | Deleted user

    Premier Commercial Cleaning is a small customer oriented cleaning business. Our goal is to provide the best quality cleaning services, while maintaining customers safety. By utilizing eco-friendly products we can help reduce exposure of harmful chemicals to our customers, employees and ourselves.

    Unfortunately, our everyday household products pose harmful risks. These cleaning products can cause a various amount of negative adverse health reactions. Products like bleach and ammonia have commonly used in the household but contain very harmful ingredients. These products like so many others are carcinogenic, causes eye and throat irritation. It also may increase your risk for respiratory disorders. Green Products reduces these negative health risk, which is a benefit for all. 

    Green cleaning is a method of cleaning using harmless cleaning products. These products reduce harmful chemicals from further polluting the environment. These products are less toxic to humans, animals and less reactive creating a clean and safe environment for all. 

    To learn more about green cleaning visit https://www.ijcsa.org/Green-Cleaning-Services

  • 14 Feb 2020 10:16 PM | Deleted user

    Bloodborne pathogens are pathogenic microorganisms that are present in human blood and can cause disease in humans. these pathogens include but not limited to H.B.V or H.I.V. Most occupational exposure to bloodborne pathogens occur when the pathogen comes in contact with the employees mucus membrane. Like the nose are mouth or like brakes in the skin, needle sticks, human bites, cuts and abrasions. Body fluid such as blood, vomit, saliva can contain bloodborne pathogens. Universal precautions warns that blood and certain body fluids be considered potentially infectious and that infection control precautions be taken to minimize the risk of exposure.

  • 14 Feb 2020 2:54 PM | Deleted user

    Customer service should be at the center of your company’s core values.  In fact, not just customer service but excellent customer service.  How can you achieve excellent customer service?  First, respect the customer/client, let them know that they are important to you and your company.  This can be accomplished by listening to the customer/client and repeating pertinent information.  Secondly, demonstrate empathy to show the customer/client that you understand their situation. Thirdly, provide a viable agreed upon solution.

    It is not enough to just believe that the agreed upon solution worked.  In order to confirm that the solution is working or worked, one must follow-up.  If the solution cannot be provided within 24 hours provide the customer/client with an initial solution time-frame.  Once the solution has been enacted follow-up immediately to ensure the client is pleased.  Touch base with customer/client about a  month after the solution has been in place. Many owners, managers, customer service representatives with International Janitorial Cleaning Service Association (IJCSA) have participated and successfully completed a Customer Service training certification.  IJCSA Business Directory

  • 14 Feb 2020 1:31 PM | Deleted user

    Growing up, Saturday mornings around my house was "cleaning day."  I would wake up to the good old smell of eggs and bacon on the stove and Pine Sol marinating in the toilets.  What none of us knew back then was that the smell that said, "clean" was actually harming us.  

    Now it would be fine if this was just a nostalgic trip down memory lane.  But unfortunately, the same was true just last week.  Almost forty years have passed between then and now, but it was not until a few days ago that I learned of the danger I have been putting my family in.

    It's hard to believe that cleaning your house and cooking breakfast is just as dangerous as bungee jumping off of a short bridge.  We take a risk every time we clean our homes with harmful chemicals.  It almost seems criminal, but I guess that's why the warning is on the label.

    I know that there is no way our parents would have used the bleach, ammonia, and turpentine most of us grew up on if they had known the real damage they were doing to both us and them.  But we now have the information and the ability to stop the vicious cycle.  Our children will be able to teach their children how to safely clean. 

    I'm truly grateful that I will now be able to start a new Saturday morning ritual that I can feel good about.  With so many things out of our control, it's refreshing to know that there's a better option, and that option is going "Green."

    Find Professional Certified Green Cleaning Services Here




     

  • 13 Feb 2020 3:58 PM | Deleted user

    What could be 5 to 25 minutes of prep work could save someone's life. Taking a little bit of extra time and putting on proper I wear gloves and gowns and any other protective gear needed can save your life from bloodborne pathogens.

    Employers must supply all proper cleaning agents and protective wear in order to prevent problems further on down the road. Employers muscle also must have a record of all situations that occur that have occurred for at least three years and also a record of what to do if anything were to happen and how to proceed with caution.

    Proper disposal is key. Never crush or push trash down always use tongs and or something to pick up broken shards or glass or syringes. Never reuse Rags or gloves or any gear worn before. If you find a tear in your gloves stop what you're doing and remove those gloves properly and go wash your hands with antibacterial soap and then check for any kind of abrasions or open skin if none is there reapply your gloves and continue to work that needed

  • 13 Feb 2020 1:02 PM | Marilyn Nozaki

    PMC Group Services is a company specializing in post-construction cleaning, painting, landscape and maintenance .

    The customer service is very important subject on the janitorial business. Since providing cleaning services despite of following guidelines, regulations and laws each and every client might have their on customized preferences and expectations. Therefore, customer service can be the best option to balance the customer needs with company operation. 

    We have the expertise to complete the most demanding projects on time with superior results. Our staff is fully trained and use only the finest quality products available for every surface to guarantee top results. We pride ourselves in having the most professional supervision so maximum efficiency is achieved. Post construction cleaning services is our specialty.

    Our office is headquartered in Miami, FL, but we have teams in all of South Florida.

    Find A IJCSA Certified Cleaning Service Here: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

  • 12 Feb 2020 12:11 AM | Deleted user

    Go to www.relax3.godaddysites.com  and see our special promotions on residential and commercial cleaning. 

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