International Janitorial Cleaning Services Association

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IJCSA Member Certification Articles

  • 25 Sep 2021 3:29 PM | Precious Austin

    As a cleaner, following the correct procedures and protocols is very essential in regard to Bloodborne Pathogens because you are coming into direct contact with human blood, vomit and saliva.  We must be aware of diseases such as HIV, HBV etc. If we are not careful, we could expose ourselves through these pathogens through cuts and scrapes and other bodily fluids. It is also important that employers educate their employees and staff the importance in staying safe because you might not be aware who is exposed to bloodborne pathogen. It is hard to determine just by looking at someone or because they don’t look and feel sick. All employees and staff should always prepare for these things in advance by having some type of training in place. By having the proper training, you will know how to handle different types of situations that may happen that could save not only someone else’s life but yours as well.

    When dealing with Bloodborne Pathogen, we must always wear protective gear no matter if you work in a healthcare facility, commercial and residential cleaning businesses and while working at any contaminated areas. We must use universal precautions by wearing rubber gloves, safety goggles, etc that help prevent the spread of Hepatitis B, HIV and HBV. Any containers with needled should be placed in a colored coded red or orange labeled trash bags.  When possible, always handle laundry cautiously. Always decontaminate surfaces and use Betco disinfectants when cleaning blood or other fluids.

    Even with COVID-19 it is also important to take our health and the health in others seriously especially during the pandemic. If you are in the cleaning industry, we must do our due diligence in staying safe by washing our hands after each clean rather we are in our homes or cleaning other homes. This should be a daily practice. We should also follow OSHA guidelines. By not following the guidelines we could face serious fines.  To conclude, if taking these precautions seriously you will have peace of mind knowing that you, your staff and others you come in contact with are safe.  

  • 25 Sep 2021 1:56 PM | Mike Kocher

    The first thing important about janitorial staff is making you business clean, neat and customer ready. Nobody wants to walk into a dirty gross business: 

    In this era of Covid 19, it is also important to make sure your business is not only clean, but sterilized as well. Having a trained staff is extremely important. One who has been trained to keep things safe.

    Janitorial staff can be the unsung heroes of any business. How many times have you gone in a store or office to see gross bathrooms or waiting areas. Let us keep your customers feeling clean and safe. 

    To find a service company check out the vendor link here.

  • 25 Sep 2021 12:13 PM | Melissa Wolfe

    Having knowledge in bloodborne pathogens is very crucial.  It's very important to educate your employees on the hazards and the handling procedures. If the waste is not disposed of properly people can get injured, sick, and even die.   

    Educating your employees is important because you can not afford to have injured and sick people.  It will cost in many ways, for instance lack of help, loss of business and insurance premiums increases.  If your employees are out sick it will require you to work or hire other people.  If business are not cleaned properly and bloodborne pathogens are not properly cleaned you will lose business. Lastly if you are always filing claims on your insurance because you have injured employees your insurance increases. It is definitely worth spending the extra money for the classes to prevent everything mentioned.

    IJCSA offers a great class to inform employees on procedures and importance of handling carefully.  There are many diseases that can happen if not handled appropriately as in HBV and HIV. My company will offer classes to all my employees on the importance of handling all Bloodborne Pathogens.

  • 25 Sep 2021 9:20 AM | ROBIN CAMPANELLA

    Learning on how to handle bloodborne pathogens

    Handling  labeled material's and disposal, also taking precautions on cleaning & disposal.  Handle contaminated laundry cautiously.  Laundry bags need to be  properly labeled color coded containers  if they are being transferred to another facility this also includes gloves and equipment.  Always wear protective equipment , never manually compress trash.  Never eat, drink or smoke or use any type of lip balm in areas that there could possibly be blood borne pathogen exposures.  Avoid spattering or splashing when cleaning up.  Never reuse Towels or Sponges.  Do not bend or recap contaminated needles.  If you think you were exposed to bloodborne pathogens contact your supervisor and or physician and watch for symptoms and when a exposure has happened the (Supervisor)  needs to keep records for 3 years after the exposure.   Have a written control expose plan and this plan needs to be updated at all times, reviewing the plan annually. Always decontaminate surfaces and or areas with disinfectants and always disinfect cleaning equipment and materials

    Always wash your hands properly. 


  • 25 Sep 2021 8:18 AM | James Hinsley

    The importance of Customer Service in Cleaning

    In the competitive service-driven sector, mastering the art of customer services separates high-achieving firms from mediocre companies. The majority of Fortune 500 companies excel by placing outstanding customer services are the forefront of their organizational ethos. At its most basic, customer service is the ability to support and provide clients with exceptional before, during, and after services. Providing customers with a memorable experience leaves consumers feeling respected, valued, and understood. Understanding the importance of serving customers helps build trust, transparency, and uniqueness in the commercial cleaning industry. If consumers feel they are being listened to and catered for, they become long-term clients. We believe this approach is the best way to grow your business and serve customers well.

    Every member of our team works with the knowledge that customers come first. We don't just say this; we actively ask questions, gather ongoing feedback, and compile reports for our customers. Our staff members participate in learning and development to invest in their clients. We ensure all staff are proactive members of IJCSA and thrive on achieving and gaining certifications in continued growthPlease click on the link to explore a comprehensive list of membersInternational Janitorial Cleaning Services Association - Find Cleaning Service (


  • 25 Sep 2021 8:02 AM | Paige Casler

    Implementing medical cleaning and sanitization practices into residential or commercial cleaning could greatly benefit the world. By taking the risk of spreading bad germs, bacteria and viruses the population would see a decrease of infectious deaths.

    By following proper hand sanitization and PPE for people who are sick or coming into contact with people who are sick or contagious the world could avoid outbreaks of disease and viruses. For example H1N1. How was it spread so vastly and quickly? By people who were infected, some even knowing they were, and still going into public. Either because they had no choice or because they didn't know. 

    Implementing medical cleaning to other areas could greatly reduce diseases being wide spread and possibly even spread at all in the future. Businesses would know the correct way to prevent the infection as well as stop it from spreading. By following the proper protocols they wouldn't have to worry about bringing it home to their family/friends and they wouldn't have to worry about customers either contracting it or bringing it in and spreading it. 

    Along with understanding the proper protocols of cleaning and sanitization of residential places and commercial areas people being made aware of using PPE and the correct order to put it on could also help to keep residential and commercial businesses from contracting or spreading diseases, viruses and germs. 

    To find more information click the link below -

  • 25 Sep 2021 6:47 AM | Trenn Giordano

    Have you ever took the time to just imagine what your workplace or school environment would look like or even smell like if there was nobody to clean up all the messes that you tend to make from time to time  ? For the great majority , your response was that maybe  you  probably haven’t . Everyday , we go about our lives whatever that might look like , we go to the grocery store , stop for a gas fill up , go to the doctors office , or maybe even go to school , in all of these places it is your local janitors and custodians who take the credit for the clean environment that you stay in . 

    That means all of the nice and shiny floors that you walk on , the clean windows you look into  , & the vacuumed rugs you might lay on , it is  all because of your local hard working janitor . However, even though a janitors role might be limited as we think  to cleaning things it as actually far more important then just that .  Janitors use valuable knowledge on how to deal with certain chemicals that may be harmful to me or you if not used properly , they also quite often  are confronted with possible health hazards that can be a risk to them or others around if not dealt with cautiously .  With this knowledge it is important how janitors approach a possible health hazard , and how to identity when there is a possible hazard in front of them .

    Identifying hazards can be noted as : sharp pointy objects in a trash can or any other place , blood  spills , and even vomit . All of these examples are considered to be hazardous because they all contain bloodborne pathogens ( BBP) which is an infectious microorganism that can cause disease in humans through blood or other exposure to other bodily fluids . Exposure to these hazards are not limited to just touch or getting somebody else’s blood in your opened wound , these diseases can actually be transmitted  just through contact through the mucus membrane, which is your nasal and mouth airways . These diseases include but are not limited to HBV and HIV.

    So for janitors to come into work everyday to do they’re cleaning  , they need to make sure that they come prepared for any hazard at hand . Thankfully they do ! By the standard we call PPE which stands for personal protective equipment . PPE  is to make sure the janitor is safe and guarded from the exposure to BBP . Personal equipment are items such as gloves , masks , protective clothing , and goggles which protect from dealing with chemicals and other health hazards .

    In conclusion , we see that a janitors role truly is more then just cleaning and making things look nice and shiny . They are the middleman between me and you that allows us to live in a healthy, safe , clean , hazard free environment . For any cleaning janitorial services try 

  • 24 Sep 2021 10:03 PM | Gustavo Espinosa

    First of all taking the Bloodborne Pathogen issue seriously is of outmost importance. We need to train ourselves and our employees on all the dangers of dealing with this type of issue in any work place. When you are cleaning any area especially bathrooms, it is a must that you are trained and have the knowledge of dealing with any Bloodborne Pathogen as to keep yourself and others safe.

    Any one coming in contact with a Bloodborne Pathogen has the capability of becoming infected to a degree of serious illness and even death. So I can’t express the importance enough of letting your employees know what to do when coming into contact with any bodily fluids. We tend not to think that anything will happen if we use bleach while cleaning any area, but it is a much more complex issue than that.

    Also must have a clear and swift plan of action for all your employees for any potential exposure to these pathogens. There has to be a protocol for such circumstances that must be known and followed by all up and down the chain of employee-employer relationships. Make sure that all MSDS’s are readily available at all facilities and proper training is done with all employees.

  • 24 Sep 2021 3:22 PM | Mollie Buford





  • 24 Sep 2021 1:54 PM | Lane Johnston

    How You Can Implement Medical Cleaning Practices Into Other Residential & Commercial Cleaning Situations

    Medical Cleaning Practices are a valuable tool to help protect people from harmful bacteria, germs, and viruses.  These practices include (but are not limited to) things such as practicing Universal Precautions, wearing appropriate personal protective equipment (PPE), and understanding how to mitigate cross contamination.

    Most of the methods and practices used in Medical Cleaning can be applied to residential and commercial cleaning situations.  For example, having a color-coded system that indicates to the janitorial staff what towels are to be used for which areas works just as well in offices and residential areas as medical facilities.  This can help mitigate the chances of cross contamination, or taking germs from one area (say a bathroom) and spreading them to another (general office areas). 

    Another useful practice in medical cleaning that should be implemented in residential and commercial cleaning is the proper use of PPE.  Just as janitors and cleaning staff should use a separate pair of gloves in each medical patient’s room, the same should be applied to all restrooms in office buildings and residential homes.  This will only help lower the chances of spreading germs from one place to another. 

    Bloodborne Pathogens can be encountered in commercial and residential cleaning situations just like in medical facilities.  It may not be as common, but the training and practice of taking Universal Precautions is still important when it comes to cleaning non-medical spaces.

    A great line of defense against bacteria, germs, & viruses is a well-trained janitorial company.  To find one in your area, please visit the IJCSA Janitorial Service Directory here. 

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