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International Janitorial Cleaning Services Association

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  • 01 May 2024 8:11 PM | Robert Johnson

    I believe after taking bloodborne pathogen certification course is probably the most important course one could take. Infectious bloodborne pathogens could strike anywhere anytime, and knowing the risks, dangers, precautions to take, and how to handle oneself when faced with a situation, is a matter of life and death. In the career field of a Janitorial worker or cleaning crew, it is a must to know. It is like playing Russian roulette with ones life to cleanup bodily fluids and not know the dangers of infectious pathogens.

    To give a little background on bloodborne pathogens and the risks that come with it. Infectious Bloodborne pathogens are very tiny microorganisms found in blood. These pathogens can cause incurable disease such as HIV, HBV, and HCV. once you contract such disease your chances of death are extremely high. HIV or Humane Immunodeficiency is a disease that can soon bring on AIDS. It breaks down your immune system to the point you cant even fight off a common cold. These disease once you contract one is not curable. The best one can do is make your life as comfortable as possible until the disease finally wins.

    Fortunately there are precautions and guidelines you can follow that will greatly reduce your chances of ever contracting a infectious bloodborne pathogen. Osha has set up many rules, guidelines, and steps to take. Universal precaution is one that we must treat all bodily fluids as infectious. How we handle taking out the trash, or what steps to take when cleaning up bodily fluids are just a few of the precautions we must follow. Not knowing these can be a death sentence to a cleaning or janitorial worker. Important to know this material is a understatement when it comes to bloodborne pathogens. 

  • 01 May 2024 6:42 PM | Vivian Babatunde

              In any environment where there is potential exposure to blood or bodily fluids, such as healthcare facilities, laboratories, or even public spaces, it is crucial for cleaning employees and staff to have a solid understanding of bloodborne pathogens. Bloodborne pathogens are microorganisms that can cause diseases when transmitted through contact with infected blood or other bodily fluids. These pathogens include viruses like HIV and hepatitis B and C. Therefore, comprehensive knowledge about bloodborne pathogens is essential for cleaning personnel to protect themselves, prevent the spread of infections, and ensure the safety of everyone in the vicinity.

        First and foremost, educating cleaning employees and staff about bloodborne pathogens promotes their own safety and well-being. These workers often come into direct contact with potentially contaminated materials, such as used syringes, bandages, or other waste products. By understanding the risks associated with bloodborne pathogens and learning proper infection control measures, cleaning personnel can effectively protect themselves from exposure. They can learn about using personal protective equipment (PPE), such as gloves, masks, and gowns, as well as the correct techniques for handling and disposing of hazardous materials. This knowledge empowers them to take necessary precautions and minimizes the chances of contracting serious infections.

        Secondly, cleaning employees and staff who are knowledgeable about bloodborne pathogens play a crucial role in preventing the spread of infections. Their work involves cleaning and disinfecting various surfaces, equipment, and facilities that may be contaminated. By understanding the modes of transmission and the importance of thorough cleaning, they can effectively eliminate pathogens and reduce the risk of infection for others. Cleaning protocols, such as using appropriate disinfectants and following proper decontamination procedures, become second nature to well-informed employees. Their expertise ensures that potential sources of infections are addressed, creating a safer and healthier environment for everyone.

       Lastly, by being educated about bloodborne pathogens, cleaning employees and staff contribute to the overall safety of the community. Their role extends beyond their immediate workspace, as they are often responsible for maintaining cleanliness in public areas, schools, and other shared facilities. By understanding the risks associated with bloodborne pathogens, they can implement preventive measures that reduce the likelihood of outbreaks or the spread of infectious diseases. Their knowledge enables them to identify potential hazards, report any incidents, and take appropriate actions promptly. This proactive approach to infection control helps protect the health and well-being of the general public.

    In conclusion, the importance of cleaning employees and staff knowing about bloodborne pathogens cannot be overstated. Comprehensive knowledge empowers them to protect themselves, prevent the spread of infections, and ensure the safety of everyone in the vicinity. By understanding the risks, using proper precautions, and implementing effective cleaning protocols, these individuals play a vital role in maintaining a safe and healthy environment. Their expertise not only safeguards their own well-being but also contributes to the overall well-being of the community they serve.

  • 01 May 2024 5:13 PM | Javon Agnew

    There are many advantages of hiring a cleaning person or company that has received their Residential Cleaning Service (RCS) Certification versus hiring someone that only cleans for a hobby or as a side job without certifications.  Entrusting one's home to someone that has access to updated industry guidelines and procedures is beneficial when it comes to the safety and cleanliness of the environment of one's home.  When hiring an IJCSA professional with the RCS certification, you can be assured of at least the following:  1.  Quality and intense training, 2.  Standard operation procedures, 3.  Expertise, aptitude, and professonalism, and 4. Customizable Cleaning Solutions.  This article will discuss these items and what they look like when hiring this professional individual or company.

    One can rest assured when choosing a IJCSA RCS certified professional, that they are choosing someone that has had Quality Training.  They have demonstrated a vested interest in learning great techniques and utilizing effective chemicals to best clean the home.  This quality training is invaluable as they have studied for many hours and have tested to ensure their knowledge.  This training acquired is for overall cleaning, as well as certifications in two other distinct areas: bloodborne pathogens that may be encountered, and chemical hazards which address exposure to chemicals, their effects and exposure protocols. 

    The RCS training also teaches IJCSA professionals of industry Standard Operations that are tried and proven for effective cleaning practices in the home.  It is always beneficial to have a professional utilize a protocol to clean because this method can be easily executed and repeatable for them which will allow ease to perform over and over.  These professionals have access to the standard as well as the special attention area practices which make the experience of cleaning the home unique.

    Which brings us to the ability of an IJCSA RCS certified professional to customize a tailored or customizable cleaning solution specific to one's home.  The special attention areas that a customer would like performed can be done by this particular type of company or person because they are open to the needs of the client and have the know-how of more than just the basic cleaning.  Also customization, are the various products to utilize on specific surfaces, either client provided or otherwise.  

    Achieving the Residential Cleaning Service Certification admonishes that this professional has attained the Expertise, aptitude and professionalism in order to do a great quality job for the customer.  The hours and hours spent studying, being tested, and posting articles on various subjects and specific areas is an industry standard that is second to none.  Again you can rest assured with the background checks, bonded and insured items as well as customer service that these individuals have attained, make them more than qualified to service a residential home.



  • 01 May 2024 3:56 PM | Stefani McDonald

    If you want to maintain a clean space we need custodians/janitors. For to often they are bypassed as you don't understand the job.  They are the ones that not only keep your facility clean but they are also prevention specialists. 

    I know that if I were to work a lot of hours I wouldn't want to have to go clean a bathroom so by having a janitor makes your life a little easier. If you have a clean facility you have happier customers/staff at your work place.  Even a good smell after the janitors are done makes your day a little more enjoyable.

    Janitors are essential to any location. It doesn't matter if its just a place where no public goes or if its a public building. They are so important! I know I like to know that if i go to a dr. facility that it has been cleaned and that my friend is the janitors job.

  • 01 May 2024 1:24 PM | Derrick Miles

    In the realm of janitorial and cleaning services, customer service is not merely an add-on; it's the cornerstone of success. Beyond the pristine floors and sparkling surfaces, it's the interaction between the cleaning crew and the client that truly defines the experience. Every wiped window or vacuumed carpet is a testament to a company's commitment to exceeding expectations and fostering trust. Whether it's promptly addressing concerns or going the extra mile to accommodate unique requests, exceptional customer service in this field is about more than cleanliness—it's about reliability, professionalism, and a genuine dedication to making spaces shine, both literally and figuratively.

    In the world of janitorial and cleaning services, the finest distinctions often lie in the smallest details. A quick response to a spilled coffee mishap or a friendly exchange during routine maintenance can transform a mundane chore into a memorable encounter. The best cleaning companies understand that their role extends beyond tidying up; they're curators of comfort and champions of efficiency. By prioritizing exceptional customer service, they not only ensure spotless environments but also cultivate lasting partnerships built on respect, integrity, and a shared commitment to creating spaces that inspire and uplift. 

    www.novagbc.com dedication to excellence doesn’t go unnoticed, great customer service and above and beyond cleaning services is why they been established since 1967. IJCSA Members are at the top of their game, IJCSA puts all customers and clients first and understanding customers needs and wants is what makes customer service a prioity. 



  • 01 May 2024 11:09 AM | Blake Gordon

    1. Responsiveness: Great customer service begins with being responsive to our clients' needs. IJCSA members prioritize open communication and quick response times. When you have a question or require assistance, we're here for you, ensuring your concerns are addressed promptly.

    2. Professionalism: Our members uphold the highest standards of professionalism. From the appearance of our cleaning teams to the quality of our work, we take pride in our commitment to professionalism in every aspect of our service.

    3. Customized Solutions: We understand that every client is unique, with distinct cleaning needs. IJCSA members tailor their services to your specific requirements, ensuring that your space receives the attention it deserves.

    4. Reliability: Dependability is a hallmark of great customer service. IJCSA members prioritize punctuality and consistency in our cleaning services. You can trust us to be there when you need us.

    5. Attention to Detail: We believe in going the extra mile. Great customer service means paying attention to the finer details, ensuring no spot is left untouched, and your space is immaculate.

    6. Environmentally Responsible: Many IJCSA members are committed to eco-friendly cleaning practices, using green cleaning products and sustainable methods to protect your health and the environment.

    7. Industry Expertise: With IJCSA, you benefit from working with cleaning professionals who are experts in their field. Our members stay up-to-date with the latest industry trends and best practices to deliver exceptional service.

    8. Continuous Improvement: Great customer service is an ongoing commitment to improvement. IJCSA members actively seek feedback and continuously strive to enhance our services to meet and exceed your expectations.

    Join Hands with IJCSA for Outstanding Customer Service!

    When you choose an IJCSA member for your janitorial or cleaning needs, you're not just getting a service; you're getting a partner dedicated to delivering great customer service. Visit the IJCSA Business Directory to connect with our exceptional members and experience the difference that outstanding customer service can make in your cleaning service. Elevate your cleaning experience with IJCSA today!


  • 01 May 2024 10:21 AM | Richard Porter

    Every year, numerous Americans are infected with extraordinarily virile infections through healthcare facilities. Proper cleaning and disinfection is crucial for hospitals, medical, and dental offices. The importance of following standards and guidelines, put in place by the CDC, has never been more important.

    With the advent of the Coronavirus, this has been brought to the forefront of many Americans minds. However, properly trained healthcare cleaning professionals have been fighting this battle.for many years. There are numerous standards and practices that need to be followed.

    If you are looking for a healthcare cleaning professional, look no further. Search the IJCSA directory for a certified healthcare cleaner. The standards of training are rigorous and ensure that you get the highest quality professionals available - https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

  • 01 May 2024 9:14 AM | Lori Weber
    "Going green" has become more popular as more people are becoming more informed on the negative health and environmental impacts that some of the things that we use in our daily lives can have. Things like single-use plastic, toxic cleaning chemicals, the wasting of water in our bathroom showers and toilets, all affect the people and environment around us. Now it's more important than ever to implement a green cleaning program into our cleaning services.

    Doing things like using natural active ingredient cleaners can keep the people in the facilities that we're cleaning, ourselves, and the environment safer.  There's less human health risk and liability when using natural products versus toxic chemicals. Small things that don't even require extra effort like using glass bottles and multi-use washable cleaning cloths and mops are beneficial to the environment by lowering the amount of waste that we produce that will go to a landfill and could possibly take hundreds of years to break down.

    Offering green cleaning to customers will not only benefit human health and the environment, but also our businesses. Customers will appreciate that we care enough about the environment and their health to use safer eco-friendly products, in turn making them more likely to refer others with similar priorities to us. 

  • 01 May 2024 8:27 AM | William Boston

    Janitors and Janitorial staff are essential to not only the cleanliness of the areas that we frequent; but also the sanitation. Janitorial staff are responsible for upkeeping areas that are frequently touched as well as areas that are not generally disturbed. Both areas over time will accumulate particles to include skin cells, dust, and germs and if ignored they can cause damage to buildings or spread illnesses. Without Janitorial staff, busy areas would be ridden with disease and filth. Proper upkeep of these areas is essential to fostering an environment that is welcoming and safe for customers and this is accomplished through an experienced janitorial staff. 

    Janitorial staff are the backbone to any thriving business and they perform the work that is often overlooked. These staff are trained to recognize and mitigate the spread of germs and filth and keep you and your customers safe from unseen dangers. Often performing duties when others are off work, these staff members reset the workplace at the end of the day so that others can come in knowing that they are entering a clean environment. The presence of a good janitorial staff can also increase productivity and enhance employee satisfaction with where they work and how they are able to perform their duties. 

    Locating an experienced janitorial staff can be very easy by utilizing the IJCSA's Janitorial Services Directory. This directory will connect you with janitorial services companies in your area. You can also be certain that you are making connections with companies that are highly skilled in their trade and are ready to provide top notch services. 

  • 01 May 2024 7:52 AM | Lori Weber

    Being Green Cleaning Certified will benefit my business in a multitude of ways.  Now that people are becoming more aware of the negative health and environmental impact that toxic chemicals can have, they're more conscientious of what they do and use around their home. By being Green Cleaning Certified, customers can feel like they're doing their part in protecting the environment because it will be known that I won't use single-use plastic in their home that could put the environment at risk. Not only that, but I will also be keeping them and their family safer by not using harsh chemicals that could be hazardous to their health.  

    Being Green Cleaning Certified also will benefit my business because it's another service to be offered, sure to meet many customers' needs and wants. It appeals to many people and stands out as a reason to hire us instead of another cleaning business. The more services that we can offer as a professional business that may entice new customers and more sales, the better. 

    Green Cleaning Certification can prove as a benefit to my business in the way that it will show that I truly care. Not only do I care about what the customer wants, but I care enough about them to take action in ensuring I'm not risking their health and do what I can to protect the environment from further damage. The career choice I made in becoming a cleaning business owner was not just about making money, but in providing services that can benefit all of my customers and even the environment.  This certification shows that.

    Finally, providing services to customers as a Green Cleaning Certified cleaner can benefit my business because I'll actually be saving money by not buying brand name, toxic-chemical based cleaners. It will be more cost-efficient for me to make my own cleaners. When buying brand name cleaners, you're mostly paying for the label.  When I can effectively clean a home in the same amount of time, with the same amount of elbow grease, using cleaners that I made myself for a third of the amount it would have cost to buy a different cleaner for each room, I'll be saving money, the environment, and still providing quality cleaning. Vinegar, citric acid, water, baking soda, and washing soda are listed in the article as safer homemade substitutions for cleaning chemicals, and will to be some of the main the ingredients that I use to make cleaners for different areas of the home, taking the place of toxic things like bleach, ammonia, and furniture polish.

    Finding a Green Cleaning Certified professional cleaning business that is a good fit for any family and facility can be found by searching the International Janitorial Cleaning Services Association - Green Cleaning Services (ijcsa.org)

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