IJCSA Members are great at customer service because of their attention to detail and the health of others. They work towards creating a safe and productive environment for both clients and employees. They put their customers first through their high standards of cleaning and service. In order to uphold the reputation of a IJCSA member, they prioritize customer service as a main standard that they must maintain. Therefore, those trained in the IJCSA certifications have high skills in great customer service.

      Customer service is extremely important in all businesses. Being aware of client issues and being able to show understanding towards them helps to resolve problems quickly and more efficiently. Problems in the janitorial industry must be solved quickly because of potential health risks or cleanliness issues. In order to avoid any risks or irritated clients, having a good customer service routine is important. Hence, IJCSA members have shown that customer service is a priority in their businesses.