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 International Janitorial Cleaning Services Association

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How well do you know your client?

03 Jun 2022 9:55 PM | Deleted user

Having great customer skills could be beneficial for your company. Do you know how far a smile will take you, or how many moods it has lighten? Depending on how you interact with your customers as well as your staff's interactions it could be the start of a new business relationship or the end of one. What is great customer service? Great customer service is knowing your clients’ individual needs, keeping your client satisfied, greeting your client with a smile, listening to your client needs in order to develop a plan that works with the client to solve their problem or issue and most importantly thanking the customer. Customer service is important and it is used in many business aspects.  

Customers deserve respect and a janitorial company who care about their needs. The cleaning companies here at IJSCA take time to listen and understand their clients. Our janitorial companies always develop a solution with the client before approaching or proceeding with a job. Clients are important to IJSCA janitorial companies and we always put our customers first. Our goal is to please our clients and give them exceptional service at all times. We know “word travels” and we want the words “Superior Customer Service” to follow us where ever we go.  

If you’re looking for a cleaning company you can trust to get the job done right the first time around, you are in the right place. Here's a link to our directory where you can find a company who will treat you like family and give you best customer service you can brag about; IJCSA Business Directory 

 


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