International Janitorial Cleaning Services Association

☣ 08/10/2020 Covid-19 Update ☣ - We are experiencing high call volume. To find a certified janitorial service near you still in operation and accepting new clients please click here. 

Featured member

Featured member

Customer Service: Not Just Words

12 Jul 2020 7:12 AM | Antonio Rios

At IJCSA our belief in providing excellence in customer service is our core value. Serving the customer does not just mean "Thanks for your business". It means much more than that. To us it means putting on a smile, even if its just over the phone. 

Providing excellent customer service before, during and well after the sale not only instills confidence from your customer it can be the start of a long lasting relationship. After all, a happy customer tells a friend but an unhappy one tells the world.

Visit one of our members near you for a true customer service professional.

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