As a result, employees haphazardly doused floors and restrooms, judging whether a surface was clean by how it looked and smelled. They wasted cleaning products and caused more dirt to accumulate, Ivey said, because the puddles of cleanser attracted residue.
“It used to be we were eyeballing measurements of chemicals, thinking, ‘Oh, it should be such-and-such,’” said Elsie Tucker, who has worked as a cleaner and supervisor at BART for 20 years and will take over training now that Ivey’s contract is up.
More at source: San Francisco Chronicle
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